Refund policy

Return Policy: Stock Hairpieces

  • You have 15 days from the date of purchase to return your untouched hairpiece for a full refund, minus the shipment fee.
  • A restocking charge of $15.00 or more per item will be applied if the returned item is not in its original condition and packaging. (If you want to avoid the restocking fee, ensure we get the hairpiece or item just as you received it. We do not accept used and washed hairpieces. Ensure that the net covering and moulds are intact too)
  • If you have selected a final sale hairpiece, such as base cut, hair styling, bleached knots, perm, or any service that alters the hairpiece permanently, it can no longer be returned or exchanged.

More details

**While we make every effort to ensure the accuracy of each colour and gray percentage of our hair units, it's important to note that the colour representation on electronic devices such as phones, tablets, and monitor screens may vary from the actual colour of the hairpiece. This can happen due to factors such as lighting sources, digital photography, or personal colour perception that affect how the colours appear to individuals. Therefore, we cannot guarantee that the colour you see on your screen portrays the hairpiece's accurate colour.